FAQ and troubleshooting
App does not launch in Safari
After updating your iPad to iOS Safari will not launch automatically.
The reason for this is Safari reports your iPad as a Mac OS computer.
To solve the issue please either select another browser (Google Chrome works well) or follow the steps below:
1. Open Settings
2. Tap on Safari
3. Tap on Request Desktop Website
4. Make sure All Websites is NOT selected. It must be grayed out.
I get ACCESS DENIED message when trying to start App
This is a security settings issue - follow these steps to solve it.
1. Open Settings
2. Tap on Screen time
3. Tap on Content and Privacy Restrictions
4. Make sure there aren't any website restrictions turned on.